For Any Concerns About Your Child

For any concerns about your child, you should always contact your child's class teacher first. We believe that the closer we work together, the more successful any support will be.

Mrs Soudani is the school's SENDCO (Special Educational Needs and Disabilities Co-ordinator). She works with children, teachers, parents/carers and outside agencies to help ensure that pupils' needs are met. You can contact Mrs Soudani by calling the school office on 0121 453 7829 or by emailing secretary@holywell.worcs.sch.uk.

Many concerns can be addressed by matching the level of support to a child's needs within school. Sometimes it may be appropriate to seek advice or support from specialists outside school to help meet a child's individual needs.

Support for Parents and Carers

The Special Educational Needs and Disabilities Information, Advice and Support Service (SENDIASS) provides impartial information, advice and support for parents and carers. Families can contact the service for the local authority in which they live.

Worcestershire SENDIASS

Office opening hours are Monday to Friday, 8.30am to 4.00pm.

• Phone: 01905 768153
• Email: sendiass@worcestershire.gov.uk
• Address: County Enterprise Workshop, St Paul's Street, Worcester, WR1 2BA

Birmingham SENDIASS

• Phone: 0121 303 5004
• Email: SENDIASS@birmingham.gov.uk
• Address: Birmingham SENDIASS, PO Box 16270, Birmingham, B2 2HN

Parents and carers can also contact their local authority for wider support when they have children with SEND.

For Worcestershire residents, information is available on the Worcestershire County Council website under Parent Carer Support and Assessments.

For Birmingham residents, information is available through the Birmingham Carers Hub website.